Discounts and Shipping
Shipping
If your order is less than $300 CAD and within Canada (or $800 USD in the USA) you will be offered real time rates at checkout to choose from and you pay for your own shipping.
Free Ground Shipping Based on Order Total
Canada $300 CAD after volume discounts applied
USA $600 USD after volume discounts applied
Items ordered from Canada by someone in the United States are now subject to duties and taxes regardless of value, with very limited exceptions. The general US$800 de minimis (duty-free) exemption for standard commercial shipments from Canada was eliminated in August 2025.
Free ground shipping service with $100 insurance. You will receive a tracking number, it is most often Purolator or UPS as we have the best rates with them throughout most provinces, but may also be Canada Post or FedEx depending on where you live.
Express Upgrade on Free Shipping Orders
If you have qualified for free ground shipping, but you would like to get it shipped express, type "Express Shipping Upgrade" into the "
Volume Discounts
Most of our items are eligible for a volume discount based on total number of a single SKU ordered. Here is an example of one of our discount tables:
Jewelry Volume Discount
3-9pieces = 5% discount
10-19pieces = 8% discount
20+ pieces = 10% discount
These discounts show up in cart and on your invoice and are automatic.
Please Reach Out - We're Happy to Help!
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Call or Text 1-250-253-1264
Phone support is available 8am–4pm PST, Monday–Friday, except BC Stat Holidays. You can also text us for quick questions.
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Online Chat
Use the Chat box at the bottom of the page. We are able to answer between 9am-3:30pm PST Monday - Friday.
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Email
You can always email us using the link below, and we’ll get back to you promptly between 8am–4pm PST, Monday–Friday.